This is a remote opportunity
Cradlepoint was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision toConnect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect people, places, and things, anywhere.We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us.
How Will You Contribute to the Company?
Cradlepoint is seeking a Sr. Salesforce Administrator/Developer to join our Global Service and Support (GSS) team. This role will bring experience developing, administering, and utilizing technical expertise to augment our best-in-class organization by supporting, enhancing, and maintaining the Salesforce Service Cloud platform utilized by the GSS team.
The ideal candidate will have hands-on experience with Salesforce Service Cloud Case Management platform. The candidate will have experience analyzing requests, designing, and presenting concepts for increased task automation and process improvements. This position will highly leverage your experience in cross-functional team collaboration and quest for continued excellence. The successful candidate will work in a cutting-edge technology environment; enjoy a competitive salary and benefits while working in a position that has an immediate impact in a growing industry.
What Will You Do?
Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don’t meet 100% of all listed requirements? We don’t want you to hold back! If you don’t check every single box above but still feel like you could successfully do the work, we encourage you to apply! We’d love to connect and see how you could add to our team.
At Cradlepoint, we’re one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.
Our Cradlepoint values drive everything we do:
We are creating the future of global connectivity & community. Come join us. You belong here.
Benefits & Perks:
Cradlepoint’s Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.