Inside Partner Account Manager

Job Locations US-ID-Boise | US
Job Post Information* : Posted Date 1 month ago(10/24/2022 1:48 PM)


Cradlepoint was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect people, places, and things, anywhere. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us.


How Will You Contribute to the Company?


The Inside Partner Account Manager position is an integral part of the regional channel team, driving reseller onboarding, engagement, and growth. The successful candidate will be responsible for collaborating with and supporting the regional team’s reseller channel efforts. The Inside Partner Account Manager will be expected to own and grow a set of focus resellers, as well as recruit, onboard, and enable new resellers in collaboration with Distribution.


What Will You Do?

  • Team with regional sales and channel account management to grow overall regional revenue, leveraging reseller expertise
  • Identify gaps in the reseller coverage
  • Develop a strategy to recruit and onboard new resellers
  • Drive engagement and growth with an assigned setof focused reseller accounts
  • Manage Emerging partners, in collaboration with Distribution
  • Lead or participate in various process improvement projects


Minimum Qualifications:

  • Minimum of three (3) years of experience in sales, customer support, or business development (or customer-facing technical role)
  • Bachelor’s degree, or equivalent experience
  • Strong skills in customer focus and problem-solving
  • Demonstrated ability to set goals, prioritize and achieve metric-driven results (SMART goals)
  • Strong communication skills (written, verbal, and presentation)
  • Experience working in a fast-paced environment and comfort in dealing with ambiguity and high growth
  • Possess a mix of relationship/sales and analytical/project management skills
  • Ability to travel 5-10%


Bonus Points: 

  • Understanding of the two-tier technology distribution and/or networking and/or cellular marketplace and technologies


Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don’t meet 100% of all listed requirements? We don’t want you to hold back! If you don’t check every single box above but still feel like you could successfully do the work, we encourage you to apply! We’d love to connect and see how you could add to our team.


Why Cradlepoint?

At Cradlepoint, we’re one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.


Our Cradlepoint values drive everything we do:

  • Stay humble and hungry: Be a curious learner, resilient, and competitive.
  • Don’t point a finger; lend a hand: We are one team! Communicate, provide support, and lift others.
  • Make a difference: Prioritize, innovate, differentiate, and think big for customer success. Make a difference in work and in our communities.
  • Keep it simple: Eliminate complexity. Reduce time to value.
  • Enjoy the ride: Celebrate – appreciate – grow.
  • Trust, Respect, and transparency: Be ethical, data-driven, respectful, and straight shooters who share openly.


We are creating the future of global connectivity & community. Come join us. You belong here.


Benefits & Perks:

  • Competitive salary with a focus on a global market; Annual and Incremental Incentive plans; employee retirement plans (where available)
  • Flexible Time Off with Global Holiday Schedules to promote work-life balance
  • Wellness initiatives focused on the health and mental well-being of our team members and their families, including free membership to Headspace (a mindfulness and well-being app), an International Employee Assistance Program, and dedicated quarterly Well-being Days and No Internal Meeting Fridays.
  • Ongoing training and development opportunities
  • Eligible to participate in customary health and other benefit plans and programs based on location
  • Work from home opportunities across our global locations with a culture rooted in inclusion and teamwork 




Cradlepoint’s Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.


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