Senior ERP Application Analyst

Job Locations US-ID-Boise | US-SC-Piedmont | US
Job Post Information* : Posted Date 2 weeks ago(11/14/2022 1:16 PM)
Information Systems


This is a US Remote Opportunity


Cradlepoint was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect people, places, and things, anywhere. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us.


How Will You Contribute to the Company?


The Senior ERP Application Analyst will focus their attention on the operations processes of Cradlepoint including supporting warehouse operations at our fulfillment centers. The Analyst will support the current implementation and the integration of ERP with other company systems, as well as define requirements for any system changes and drive the use of the ERP platform within Cradlepoint.  This role requires a deep understanding of order entry, warehouse management, and shipping procedures and processes.  It also involves interfacing with various departments to support their needs in order to promote efficient and effective utilization of the ERP platform. The successful candidate will work cross-functionally and have excellent communication skills. 


What Will You Do?

  • Arbitrate needs against system capabilities and find efficient and effective solutions
  • Provide training and support for new and existing users
  • Work with stakeholders to establish best-practice processes within company systems
  • Interface with all departments to assist and support their ERP usage and reporting needs
  • Define ERP platform customizations
  • Assist with creating criteria for the configuration and development team
  • Support the end-user community to ensure database accuracy, integrity, and cleanliness
  • Maintain integration functions of ERP with other company systems
  • Provide support in the evaluation, implementation, and utilization of ERP third-party add-on programs
  • Maintain knowledge of all current ERP features and releases


Minimum Qualifications:

  • Experience in sales & distribution and advanced warehousing
  • A minimum of five (5) years prior ERP implementation and support experience as an Application Analyst for an ERP such as SAP, Oracle, or NetSuite
  • Ability to work cross-functionally with all departments
  • Excellent interpersonal skills  
  • Self-motivated  
  • Excellent communication skills – verbal and written  
  • Ability to build reports using SQL and other report tools
  • The ability to independently evaluate the prioritization between wants vs critical needs
  • Experience with SOX and GRC and their application to business system applications
  • If applicable: Must be able to travel and schedule overnight stays, work the hours required, work any shifts assigned, the exception is assigned regular and/or split days off, work weekends and holidays, and coordinate vacations in accordance with company requirements and schedules 


Bonus Points: 

  • Knowledge of Microsoft Dynamics


Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don’t meet 100% of all listed requirements? We don’t want you to hold back! If you don’t check every single box above but still feel like you could successfully do the work, we encourage you to apply! We’d love to connect and see how you could add to our team.


Why Cradlepoint?

At Cradlepoint, we’re one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.


Our Cradlepoint values drive everything we do:

  • Stay humble and hungry: Be a curious learner, resilient, and competitive.
  • Don’t point a finger; lend a hand: We are one team! Communicate, provide support, and lift others.
  • Make a difference: Prioritize, innovate, differentiate, and think big for customer success. Make a difference in work and in our communities.
  • Keep it simple: Eliminate complexity. Reduce time to value.
  • Enjoy the ride: Celebrate – appreciate – grow.
  • Trust, Respect, and transparency: Be ethical, data-driven, respectful, and straight shooters who share openly.


We are creating the future of global connectivity & community. Come join us. You belong here.


Benefits & Perks:

  • Competitive salary with a focus on a global market; Annual and Incremental Incentive plans; employee retirement plans (where available)
  • Flexible Time Off with Global Holiday Schedules to promote work-life balance
  • Wellness initiatives focused on the health and mental well-being of our team members and their families, including free membership to Headspace (a mindfulness and well-being app), an International Employee Assistance Program, and dedicated quarterly Well-being Days and No Internal Meeting Fridays.
  • Ongoing training and development opportunities
  • Eligible to participate in customary health and other benefit plans and programs based on location
  • Work from home opportunities across our global locations with a culture rooted in inclusion and teamwork 




Cradlepoint’s Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.


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