R&D Engineer

Job Locations US-ID-Boise
Job Post Information* : Posted Date 3 months ago(11/7/2022 3:16 PM)


This is an on-site role at our Headquarters in Boise, ID


Cradlepoint was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect people, places, and things, anywhere. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us.


How Will You Contribute to the Company?


The R&D Engineer is responsible for validating and verifying firmware and software functionality, features, and performance in Cradlepoint's routers, modems, and web-based SaaS management platforms. The success of Cradlepoint's products is largely determined by their ease of use, effectiveness, and ability to eliminate potential errors.


The R&D Engineer works collaboratively within Carrier Engineering to provide test and troubleshooting results and provides efficient and effective test system solutions. The successful candidate will enjoy working for an innovative company with smart, passionate people who work hard, have fun, and are invested in the success of Cradlepoint and its future!


What Will You Do?

  • Develop, execute and maintain test systems and processes to ensure complete test coverage of cellular router technologies
  • Seek out defects in the team's firmware and software to achieve the highest quality functionality on hardware platforms
  • Capture appropriate defect information to support the resolution of test and functional issues
  • Provide support to internal and external customers for the resolution of customer and internal issues
  • Document results, monitor trends and outcomes


Minimum Qualfications:

  • Minimum of a high school diploma
  • Minimum one (1) year of industry experience testing routers, networks, and/or web-based applications, with emphasis on firmware testing and validation
  • Strong organizational, interpersonal, and problem-solving skills
  • Ability to work successfully with technical and non-technical people
  • Ability to work within a team, as well as independently
  • Ability to respond quickly and accurately to diverse requests
  • Strong attention to detail
  • Committed to developing, improving, and documenting test processes
  • Willingness to step into any task in support of the group
  • Familiarity with Windows and Linux
  • Understanding and practice of Quality Assurance methodologies


Bonus Points: 

  • Education related to Electrical Engineering, Computer Science, or a related field
  • Familiarity with cellular modems/networks
  • Scripting experience in Python
  • Previous QA and/or test lab experience
  • Experience in global cultural awareness and sensitivity


Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don’t meet 100% of all listed requirements? We don’t want you to hold back! If you don’t check every single box above but still feel like you could successfully do the work, we encourage you to apply! We’d love to connect and see how you could add to our team.


Why Cradlepoint?

At Cradlepoint, we’re one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.


Our Cradlepoint values drive everything we do:

Stay humble and hungry: Be a curious learner, resilient, and competitive.

Don’t point a finger; lend a hand: We are one team! Communicate, provide support, and lift others.

Make a difference: Prioritize, innovate, differentiate, and think big for customer success. Make a difference in work and in our communities.

Keep it simple: Eliminate complexity. Reduce time to value.

Enjoy the ride: Celebrate – appreciate – grow.

Trust, Respect, and transparency: Be ethical, data-driven, respectful, and straight shooters who share openly.


We are creating the future of global connectivity & community. Come join us. You belong here.


Compensation and Benefits at Cradlepoint

At Cradlepoint, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.


Your Pay:

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.


Your pay also includes the opportunity for an annual bonus. This variable pay opportunity is dependent upon the attainment of agreed to goals and objectives as determined by Cradlepoint’s Senior Leadership team. Certain eligibility and pro-ration rules apply.


Your Health:

Cradlepoint offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Cradlepoint also offers subsidized dental and vision coverage.


Your Financial Security:

We invest in both your short and long-term financial wellbeing. Cradlepoint’s 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.


Your Time:

Your work-life balance is important to us. Cradlepoint provides generous paid time off, including: 15 days of Flexible Time Off (FTO), four paid quarterly well-being days, and 11 paid annual holidays (includes nine company holidays and up to two floating holidays).  Please note that an employee’s FTO balance and floating holidays may be prorated in the first year, based on start date.   Cradlepoint also offers paid maternity-leave benefits and six weeks 100% paid family leave for all employees. 


Additional Benefits:

Cradlepoint offers other company-paid benefits such as a comprehensive Employee Assistance Program, a free Headspace membership, LinkedIn Learning access, Talkspace mobile therapy, and volunteer paid time off.





Cradlepoint’s Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.


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