Director, Firmware Engineering

Job Locations US-CA-Los Gatos | US-ID-Boise
Job Post Information* : Posted Date 3 weeks ago(11/8/2022 11:20 AM)


Cradlepoint was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect people, places, and things, anywhere. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us.


How Will You Contribute to the Company?

Cradlepoint is the industry leader in providing Cellular WAN solutions for IoT, Mobile, and Enterprise customers that span LTE and 5G technologies.  Our NetCloud Operating System (NCOS) is a customized Linux distribution that powers all Cradlepoint endpoints and provides fleet management through our cloud-based SaaS solution NetCloud Manager (NCM).  Cradlepoint R&D is looking for an energetic leader with experience in firmware feature development to run our NCOS Features group.  You will interact and work closely with top development and product management talent that is both fun and challenging, with an opportunity to differentiate our endpoints and add real customer value.  You will lead several teams of developers located both in the US and India. 


What Will You Do?

  • Manage a group of developers to deliver NCOS firmware features from investigation to GA
  • Deliver customer value and differentiating results with a strong focus on execution, quality, and speed 
  • Evangelize the product vision internally and externally. Be able to represent the company, product, and team at all levels 
  • Work closely with the product management, hardware development, and endpoint NCOS teams' to develop and deliver on roadmaps 
  • Recognize and process product gaps early and be able to drive changes to achieve better outcomes 
  • Be a champion of ideas and initiatives to increase Cradlepoint customer value
  • Be a strong mentor and coach to the team 
  • Foster innovation in the organization 


Minimum Qualifications:

  • BS/MS in Computer Science or equivalent qualifications
  • Five (5+) years of embedded Linux FW feature development experience
  • Five (5+) years of engineering people management experience
  • Demonstrated ability to ship high-quality FW features
  • Excellent C/C++/Python programming experience
  • Strong FW debugging and analytical skills
  • Experience partnering with product, contributing to product strategy, and instilling a customer-focused mindset in the organization
  • Ability to work with Engineering teams to continuously refine and improve firmware development and delivery processes
  • The technical capacity to dive into the different parts of the development stack
  • Ability to work with both offshore and onshore teams as needed to achieve our goals
  • Effective and engaging communication, including with the company's top management
  • Proven ability to inspire team belief and performance, create and grow momentum, mentor and grow technical talent


Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don’t meet 100% of all listed requirements? We don’t want you to hold back! If you don’t check every single box above but still feel like you could successfully do the work, we encourage you to apply! We’d love to connect and see how you could add to our team.


Why Cradlepoint?

At Cradlepoint, we’re one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.


Our Cradlepoint values drive everything we do:

  • Stay humble and hungry: Be a curious learner, resilient, and competitive.
  • Don’t point a finger; lend a hand: We are one team! Communicate, provide support, and lift others.
  • Make a difference: Prioritize, innovate, differentiate, and think big for customer success. Make a difference in work and in our communities.
  • Keep it simple: Eliminate complexity. Reduce time to value.
  • Enjoy the ride: Celebrate – appreciate – grow.
  • Trust, Respect, and transparency: Be ethical, data-driven, respectful, and straight shooters who share openly.


We are creating the future of global connectivity & community. Come join us. You belong here.


Benefits & Perks:

  • Competitive salary with a focus on a global market; Annual and Incremental Incentive plans; employee retirement plans (where available)
  • Flexible Time Off with Global Holiday Schedules to promote work-life balance
  • Wellness initiatives focused on the health and mental well-being of our team members and their families, including free membership to Headspace (a mindfulness and well-being app), an International Employee Assistance Program, and dedicated quarterly Well-being Days and No Internal Meeting Fridays.
  • Ongoing training and development opportunities
  • Eligible to participate in customary health and other benefit plans and programs based on location
  • Work from home opportunities across our global locations with a culture rooted in inclusion and teamwork 



Cradlepoint’s Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.


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