Privacy Program Manager

Job Locations US-ID-Boise | US
Job Post Information* : Posted Date 2 days ago(2/6/2023 10:37 AM)
Information Systems


This is a US Remote Opportunity


Cradlepoint was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision to Connect Beyond the limits of wired networks. We help customers — big and small, across industries and around the world — utilize LTE and 5G cellular technology to connect people, places, and things, anywhere. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us.


How Will You Contribute to the Company?


The Privacy Program Manager reports to the Director of Privacy and Trust.   They will administer all global privacy risk management and data subject request activities of the Cradlepoint privacy team, as well as execute additional tasks as needed to advance the privacy teams strategic and tactical plans. 


What Will You Do?

  • Privacy Program Management
    • Develop and manage program plans, schedules, milestones
    • Engage cross functionally with various organizations (R&D, Marketing, Sales, Support, Customer Success, Finance) required to deliver projects/initiative and drive results 
    • Responsible for developing execution plans with key milestones based on the defined program objectives and deliverables
    • Responsible for surfacing risks, issues, and disconnects within the projects/initiative and managing all such issues to resolution 
  • Lead and facilitate the Privacy Risk Management processes
    • Support appropriate Privacy Impact Assessment (PIA) processes, delegating where necessary to the EU DPO for review
    • Support additional risk assessment processes (ie. Legitimate Interest Assessments, Transfer Impact Assessments, etc)
    • Support risk management processes for privacy function, including identification and risk response for identified risks or gaps across the BEWS organization
    • Develop appropriate training and support plans to ensure adoption throughout the organization
    • Maintain metrics related to risk assessments
  • Lead and facilitate the Data Subject Request (DSR) process
    • Develop and improve upon current processes
    • Ensure relevant stakeholders are trained appropriately
    • Process DSRs effectively and efficiently within regulatory guidelines
    • Maintain metrics related to DSRs
  • Lead Inventory and Data Mapping requirements
    • Ensure asset inventory and records of processing activities are updated according to GDPR Article 30 requirements
    • Ensure data flows are kept up to date
  • Support training and awareness activities for the privacy team
    • Provide support for the data protection awareness and training programs, including content on the data protection SharePoint site and public-facing content on Cradlepoint’s Trust page of the website
    • Manage all communication to the Cradlepoint privacy team inbox, making sure all internal requests, complaints and queries are dealt with and/or assigned to the correct person or team and handled correctly
    • Provide regular updates and contribute to the dissemination of information about data protection and privacy as needed


Minimum Qualifications: 

  • Minimum of two to four (2-4+) years of privacy related experience
  • Seven to ten (7-10) years work experience 
  • Adapt to shifting priorities, work well under pressure, and adhere to deadlines
  • Strong written and verbal communication skills including presentation and facilitation capabilities
  • Proven self-starter and ability to work independently is a necessity
  • Excellent interpersonal skills and ability to interact with and influence leaders at all levels of the organization
  • Proven negotiation and influencing skills
  • Demonstrated program management experience with cross functional programs including defining, scheduling, tracking, communicating status and managing projects 
  • Demonstrated ability to work with and understand a diverse set of organizations and functions 

 Bonus Points: 

  • Bachelor’s Degree 
  • CIPP (US or Europe) and/or CIPM certification 
  • Knowledge of OneTrust privacy software
  • Experience doing Program Management in a matrix environment and/or multinational company

 Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don’t meet 100% of all listed requirements? We don’t want you to hold back! If you don’t check every single box above but still feel like you could successfully do the work, we encourage you to apply! We’d love to connect and see how you could add to our team.


Why Cradlepoint?

At Cradlepoint, we’re one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves.


Our Cradlepoint values drive everything we do:

  • Stay humble and hungry: Be a curious learner, resilient, and competitive.
  • Don’t point a finger; lend a hand: We are one team! Communicate, provide support, and lift others.
  • Make a difference: Prioritize, innovate, differentiate, and think big for customer success. Make a difference in work and in our communities.
  • Keep it simple: Eliminate complexity. Reduce time to value.
  • Enjoy the ride: Celebrate – appreciate – grow.
  • Trust, Respect, and transparency: Be ethical, data-driven, respectful, and straight shooters who share openly.


We are creating the future of global connectivity & community. Come join us. You belong here.


Compensation and Benefits at Cradlepoint

At Cradlepoint, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.


Your Pay:

The salary range for this position is listed below. The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience. 


  • $120,000-$189,000

Your pay also includes the opportunity for an annual bonus. This variable pay opportunity is dependent upon the attainment of agreed to goals and objectives as determined by Cradlepoint’s Senior Leadership team. Certain eligibility and pro-ration rules apply. 


Your Health:

Cradlepoint offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Cradlepoint also offers subsidized dental and vision coverage.


Your Financial Security:

We invest in both your short and long-term financial wellbeing. Cradlepoint’s 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.


Your Time:

Your work-life balance is important to us. Cradlepoint provides generous paid time off, including: 15 days of Flexible Time Off (FTO), four paid quarterly well-being days, and 11 paid annual holidays (includes nine company holidays and up to two floating holidays).  Please note that an employees FTO balance and floating holidays may be prorated in the first year, based on start date.   Cradlepoint also offers paid maternity-leave benefits and six weeks 100% paid family leave for all employees. 


Additional Benefits:

Cradlepoint offers other company-paid benefits such as a comprehensive Employee Assistance Program, a free Headspace membership, LinkedIn Learning access, Talkspace mobile therapy, and volunteer paid time off.





Cradlepoint’s Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.


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